Relocation support, based in Bucharest
Tohage Zayova sits alongside expat professionals and their families during the first weeks in the city, sorting apartments, utilities, SIM cards, bank accounts, and school shortlists, so arriving feels less like an admin marathon and more like actually being here.
Not a law firm. No immigration or legal advice. Just the practical logistics, handled with you.
Apartment viewing, Dorobanti
No vague "concierge" language here. This is the specific, slightly unglamorous list of tasks that eat up the first two months in a new city, and the part where we take most of it off your plate.
Finding a flat in a city you don't know yet is mostly pattern recognition you haven't built up. We shortlist listings that match your commute and budget, then walk through viewings with you, translating landlord-speak as it happens.
Electricity, gas, water, and a connection that can handle four video calls at once. We register accounts in your name and schedule technician visits so you're not learning Romanian customer service hold music.
A shortlist based on curriculum, language of instruction, and distance from your new address, plus help booking visits and gathering the enrollment paperwork the schools ask for.
Before you commit to a postcode, we walk it with you. Grocery stores, parks, pharmacies, the good bakery, and the metro entrance that's genuinely closer than the map suggests.
We go with you to the mobile provider, help you pick a plan that isn't overkill for what you need, and handle the identity verification steps that trip up most newcomers on the first attempt.
Opening a Romanian bank account usually means an in-person branch visit and a specific stack of documents. We book the appointment, confirm what to bring, and sit with you while it gets set up.
Some households want everything covered from day one. Others just need help with the bank account and can handle the rest themselves. Here's how the three support levels typically break down.
| What's included | Arrival Essentials | Full Settle-In Recommended | Family Plan |
|---|---|---|---|
| Apartment shortlist & viewing accompaniment | |||
| Utility & internet activation | |||
| SIM card branch accompaniment | – | ||
| Bank account branch accompaniment | – | ||
| Neighbourhood orientation tour | – | ||
| School research & shortlist | – | – | |
| Partner & children orientation | – | – | |
| Follow-up check-in at 30 days | – |
Every level can be adjusted. Some households mix and match, taking the Full Settle-In list minus schools, for example. Pricing and scope are confirmed after the discovery call described on our process page.
Why we started this
Then it turns into a spreadsheet of unfamiliar phone numbers and offices that close at 2pm. Our approach is simple: we show up alongside you for the unglamorous parts of moving, the branch visits and provider calls and school tours, so you can spend your actual energy on the job or the life you moved here for.
We're a logistics and orientation service, not a law firm, and we don't touch immigration paperwork or legal status questions. What we do is make the practical side of week one through week eight considerably less confusing.
A quick note on scope: we coordinate appointments, accompany you to them, and translate the practical details. Anything involving visas, residence permits, or legal status should go through a licensed immigration lawyer or notary. We're glad to point you in that direction, we just don't provide that service ourselves.
No. We're not a law firm and we don't provide immigration or legal advice of any kind. If your situation involves visas, residence permits, or legal status, we point you toward a licensed immigration lawyer or notary. Our part starts once you're focused on the practical side: housing, utilities, schools, and orientation.
The city itself along with a handful of commuter towns just outside it. Our coverage area page breaks down the general character of each zone, from the walkable old town to the quieter northern districts, so you can start narrowing things down before the first viewing.
Yes. Some households only need the branch accompaniment for a bank account or SIM card, especially if they've already found housing on their own. The three support levels on this page are starting points, not fixed packages.
Most households reach out four to six weeks before their planned arrival, which gives enough time for a discovery call and an initial remote apartment shortlist. That said, we've also started mid-move for people already living out of a hotel, so there's no hard cutoff.
Our coordinators work comfortably in English and Romanian, so appointments at banks, utility offices, and mobile providers happen without needing a separate translator. We handle the back-and-forth in real time and explain anything relevant to you afterward.
A short introduction call is usually the easiest first step. No obligation, just a conversation about what your first weeks in Bucharest might look like.
Start with a conversation
